On-going Website Support
Your website is the heartbeat of your online presence — and it should never skip a beat. At DotWeb IT Solutions, we offer Ongoing Website Support Services designed to keep your site secure, updated, and performing at its best at all times. Whether it’s day or night, weekday or weekend, our support team is just a click away.
In today’s digital world, website performance and uptime are critical. A slow or broken website can cost you potential customers, revenue, and credibility. With constant cyber threats and evolving technologies, proactive website maintenance is more important than ever. Our website support ensures that your site stays live, secure, and optimized — so your business never misses an opportunity.
Our Ongoing Website Support Services Include:
24/7 Uptime Monitoring
We continuously monitor your website to ensure it’s always accessible. If downtime occurs, we respond instantly.Security & Malware Protection
Real-time scanning, firewall protection, and quick action against hacking attempts and vulnerabilities.Regular Updates
Timely updates of your CMS, plugins, themes, and core files to maintain functionality and prevent security risks.Backup & Restore Services
Automated daily backups with easy restoration options in case of any data loss or website crash.Performance Optimization
Speed checks, caching, and image optimizations to ensure your website loads quickly and efficiently.Bug Fixes & Technical Support
Quick resolutions for website glitches, broken links, form issues, and more.Content Updates
Need to change text, images, or add new blog posts? We’re here to handle your ongoing content needs.
Pricing Plan
Website Maintenance Packages
Premium - Basic
- 5 hours of website support/content updates
- Client portal and ticketing support system
- Same day response
- CMS & plugin updates
- Latest security updates and improvements
- Weekly backups of the website
- 30-Days rolling contract (cancel at any time with just 30 days’ notice!)
Premium - Standard
- 8 hours of website support/content updates
- Client portal and ticketing support system
- Same day response
- CMS & plugin updates
- Latest security updates and improvements
- Weekly backups of the website
- 30-Days rolling contract (cancel at any time with just 30 days’ notice!)
Premium - Advance
- 12 hours of website support/content updates
- Client portal and ticketing support system
- Same day response
- CMS & plugin updates
- Latest security updates and improvements
- Weekly backups of the website
- 30-Days rolling contract (cancel at any time with just 30 days’ notice!)
Focus on Your Business — Let Us Handle Your Website
With DotWeb IT Solutions handling your website’s health and security, you can confidently grow your business knowing your digital presence is in expert hands.
📞 Get in touch today to learn more about our ongoing website support packages and keep your website running at its best — 24/7.