Q: What does your ongoing website support include?
Our support services typically cover regular updates, security monitoring, bug fixes, content changes, plugin/theme updates, backups, and performance optimization.
Q: Is support available for all types of websites?
Yes, we offer support for WordPress, custom-coded websites, eCommerce platforms, and more. Support packages are tailored based on your site’s platform and complexity.
Q: How often will you update my website?
Depending on your support plan, updates may occur weekly or monthly. Emergency fixes or critical security patches are applied immediately when needed.
Q: Can I request new features under the support plan?
Basic plans focus on maintenance and minor updates. Feature additions or new functionality can be handled but may require a separate quote depending on the complexity.
Q: How do I request support or changes?
You’ll have direct access to our support channel—either via email, ticket system, or portal—to submit updates or issues. We typically respond within 24 hours.
Disclaimer:
All prices are starting rates and may vary depending on the website’s technology, update frequency, traffic volume, and specific maintenance needs.
Support is provided only to clients with an active maintenance contract.
Plans do not include redesign, rebranding, or major development unless quoted separately.
Emergency recovery or malware cleanup may incur additional charges if not covered in the selected plan.
Service offerings and pricing are subject to change based on market standards and evolving security requirements.
We focus on the needs of small to middle market businesses to improve and grow their return.
Designer- Kajal Devi
Address : 491 Eglinton Ave W Suite 100, Toronto, ON M5N 1A8, Canada
Phone : +16046578490, +1 (437) 599-5019
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