On-going Website Support Pricing Plans

On-going Website Support Pricing Plans

Premium - Basic

$ 150-300
  • 5 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

Premium - Standard

$ 300-500
  • 8 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

Premium - Advance

$ 500-700
  • 12 hours of website support/content updates
  • Client portal and ticketing support system
  • Same day response
  • CMS & plugin updates
  • Latest security updates and improvements
  • Weekly backups of the website
  • 30-Days rolling contract (cancel at any time with just 30 days’ notice!)

Frequently Asked Questions & Pricing Disclaimer

Q: What does your ongoing website support include?
Our support services typically cover regular updates, security monitoring, bug fixes, content changes, plugin/theme updates, backups, and performance optimization.

Q: Is support available for all types of websites?
Yes, we offer support for WordPress, custom-coded websites, eCommerce platforms, and more. Support packages are tailored based on your site’s platform and complexity.

Q: How often will you update my website?
Depending on your support plan, updates may occur weekly or monthly. Emergency fixes or critical security patches are applied immediately when needed.

Q: Can I request new features under the support plan?
Basic plans focus on maintenance and minor updates. Feature additions or new functionality can be handled but may require a separate quote depending on the complexity.

Q: How do I request support or changes?
You’ll have direct access to our support channel—either via email, ticket system, or portal—to submit updates or issues. We typically respond within 24 hours.

On-going Website Support – Pricing Disclaimer

Disclaimer:
All prices are starting rates and may vary depending on the website’s technology, update frequency, traffic volume, and specific maintenance needs.

  • Support is provided only to clients with an active maintenance contract.

  • Plans do not include redesign, rebranding, or major development unless quoted separately.

  • Emergency recovery or malware cleanup may incur additional charges if not covered in the selected plan.

  • Service offerings and pricing are subject to change based on market standards and evolving security requirements.